Frequently Asked Questions
All your questions in one place about ordering with Candy Co Limited New Zealand.
Ordering With Candy Co Limited
When you have placed an order with us we will send you an order confirmation email confirming your order details.
If you do not receive an order completion email within 5 minutes of placing your order please check your Spam folder incase it has ended up in the wrong place.
If this did happen please add firstname.lastname@example.org to your trusted email list to prevent this further happening.
If you still have not received an order completion email please contact us or email us at email@example.com
Candy Co Limited sell our products in New Zealand Dollar (NZD). Although you can purchase with another currency via a credit card at checkout or by selecting the currency selector, all prices online are based off New Zealand Dollars and Include GST. All international orders are exclusive of GST.
A GST receipt can be emailed to you on request.All international Orders are exclusive of GST and Tax.
New Zealand and International Lolly Delivery
We package all our orders in Waihi. Although we do not have a physical customer walk in store, our online website is always open and available for purchasing.
All New Zealand orders have a flat rate shipping fee for your designated area.
IInternational Orders are a weight based delivery cost
We only pack orders between:
Monday - Friday
Excluding public holiday, special stat days or shut down periods. These will be notified on our website via a banner for all closed days and despatch delays.